Summary
PROFILE:
Proactive manager with extensive experience directing self and staff in day to day operations of a busy, multi-use facility on an urban campus with 23,000 students.
EDUCATION:
M.L.I.S. University of North Carolina at Greensboro, Greensboro, NC (expected) December 2010
B.A.in Technical Theater. DeSales University (formerly Allentown College), PA May 1990
PROFESSIONAL HISTORY:
Assistant Director of Operations, Student Union 2009-Present
University of North Carolina at Charlotte, Charlotte, North Carolina
Directly responsible for managing 35+ student staff and one full-time staff person in the day to day operations of the Student Union, dedicated to student life and development. Managing these staffs requires the following skills: attention to detail, ability to multi-task, acute listening skills, flexible management styles and a team-based approach to providing necessary services while striving to provide outstanding customer service to our multitude of users.
Director of Technical Services, Cone University Center 1999 - 2009
University of North Carolina at Charlotte, Charlotte, North Carolina
Primary job responsibilities include: provision of equipment and technical support for nearly 5000 events campus wide. Analyze new technologies to determine short and long-term usability. Maintain audiovisual systems, including equipment servicing, upgrades, and replacements within budgetary parameters. Manage Student Technician staff. Oversee administration of Technical Services department, including budget generation, wage management, invoicing, and purchasing.
Theater Production Specialist, 1996 - 1999
University of Mary Washington ; Fredericksburg, Virginia
Served as Technical Director for Dodd Auditorium, a 1,600-seat facility hosting over 100 separate events each year. Responsible for providing technical support for all events, utilizing theatrical and audiovisual equipment, including staffing and management.
RELEVANT EXPERIENCE:
Database Instructor, Atkins Library August 2009
University of North Carolina at Charlotte: Charlotte, North Carolina
Assisted the Outreach Services Coordinator in demonstrating the use of appropriate databases to elementary and high school students. Sessions were conducted in the library learning classroom and the instruction covered topics such as primary and secondary sources, proper citing techniques, building a bibliography and database accessibility.
